
The other day, Newsvine co-founder and former ABC/Disney/ESPN employee Mike Davidson posted a link to the new homepage design for ESPN.com, opening conversation about the quality of the design.
I had just noticed the newly-redesigned ESPN a few minutes before I checked Mike's post, and to say the least, I was not happy. Most people aren't immediately pleased when one of their favorite sites undergoes a complete overhaul, so I was happy to read many of the commenters on Mike's post agreed with my sentiments. As I stated in my comment on the post:
It's way too cluttered- for the first time user, it's insanely overwhemling and offputting. For the daily visitor, it's too chocked full of options- just finding my favorite slices will be challenging, not to mention, an unecessarily ugly venture...There are way too many moving, flashing, rotating pieces. It's distracting to say the least, frustratingly unusable at worst...Organization- Yikes. There's no grouping, no division between content and services (such as video or MyESPN), poor division between sports, and a couple sports of borderline confusion between content and advertising.
Overall, I'm extremely disappointed with this design, especially considering how much better the previous one was.
I won't rehash those points again here, but I want to add another point that I think might be the most signifigant warning sign yet for the negative direction that ESPN's website is fading off into.
First off, let's make this clear: ESPN is one of the most powerful brands right now across any media. That power allows incredible reach to try new things, but it can also breed arrogance and complacency for a brand to forget what made it great in the first place. The single best chance for any competitor to rise up and snatch some of ESPN's share, at least on the web, is if ESPN starts to get dilluted- and that's exactly what I see happening on their new homepage right now.
Take a look at the staggering number of competing sub-brands at play on the new site. First, you've got their newish membership service, MyESPN, that dominates the top right of the site with customized scores and news.
Then, you've got ESPN Mobile, their expensive, propietary service that delivers scores news and video to their own branded phones.
Also competing for your time (and money) as part of their online experience is their Insider Network, a series of pay-only articles and blog posts.
Next is Page2, the website's "irreverent" commentary section. Following that is the ridiculously named Page3, which is apparently the hipper, edgier version of the hip and edgy Page2. This branding scheme reminds me of the arms race currently underway in the men's razor sector. You've got 3 blades, 4 blades, 5 blades, and on and on. So what's next? Page4? And where will it end? Will Page125 be a few months down the road?
All of these web-centric sub-brands also have to compete for space on the homepage with ESPN's other myriad services such as radio, magazine, and the networks- including 2, Classic, and News.
As if all those weren't enough, I'm not even mentioning the site's 'SportsNation' and 'SportsCentury' areas.
Are you exhausted yet? If you're not, just imagine the experience of visiting a homepage that demands space for this seemingly endless list of sub-brands when all you want to do is find a score or a game recap.
It all adds up to a dangerous emerging trend brought further home by the new design: ESPN.com is quickly following in the footsteps of MTV's transformation years ago. A whole lot of clutter and trash, and not very much music, may have worked out for MTV. But it's not a wise strategy for a brand empire that may discover all too late that on the web, your brand is only as powerful as your weakest feature.
Agreed. I like some of the ESPN writers (John Hollinger, for example) but it is taking me increasingly annoying lengths of time to find what I'm looking for due to the insanity of their homepage and site structure. If I want to know a score, or consult a table, or just the latest news, I head to sports.yahoo.com since it's fast and simple.
I do think the redesign has improved the look of some of the elements of the homepage - some cleaner graphics and the top bar of links now actually works in firefox - but I agree completely that these modest improvements are totally buried under an even greater torrent of links, video, and subsections. I didn't actually realise it would be possible for the page to become more cluttered.
i stopped visiting ESPN.com when they put that Flash motion stuff all over the site. It's just an unusable site that rarely renders 100% correctly in Safari. I much prefer FoxSports.com. A much cleaner interface, and a slick ticker at the top. The ticker is how flash should be used.
To tell you the truth, I hadn't noticed the new design until a few days ago.
At first sight, I absolutely hated the new ESPN.com website. I wasn't able to get where I wanted to get to as easily as before. The navigation now hidden in the drop down menus at the top of the site. The drop down menus were there before, but on the old site, I was able to quickly middle-click the "scores" links for NBA, NFL, NHL and NCAA Basketball and have my scoreboards up and ready for the whole day.
Then I realized that I rarely use the main page of ESPN.com. I get ESPN news through my RSS reader (bloglines, if you must know) and rather than going to the main page to get to the scoreboards, I usually just type "ESPN NFL scores" to get to the NFL scoreboard page. As long as Firefox still keeps taking me to the right URL, I guess I don't have a ton to complain about anymore. The use of the site hasn't changed much for me.
That said, I'm still not too fond of the new site.
I agree that the design is tremendously cluttered. I'm not a "regular" at espn.com (at the old site or the new one), but I occassionaly drop by. The front page is amazingly overwhelming - it feels like every department there is fighting tooth and nail for screen space and visibility.
The ESPN brand is very hot and edgy. It has got to be a huge challenge for the web team to organize all that content, but I really think the current path is not the right one. Keep the hip visual design and simplify everything else. KISS!
Old Site: 1024 pixels wide. Only 1 colum of information. (The other two were either navigation areas or no information at all after ESPNMotion.
New Site: 1024 pixels wide. All three colums are loaded with information.
Verdict: Needs some polishing up, but I think they redesigned in the right direction.
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